WhatsApp management tools for business
Grow your business through personalized customer conversations at scale across networks like Facebook, Instagram and WhatsApp—all from one platform.
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Offer superior 1-to-1 customer experiences with WhatsApp messaging
Respond faster to messages that need the most attention with the help of automation, collaboration and analytics tools in a centralized platform.
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Unify all your channels
Scale your efforts for faster responses by seeing and responding to WhatsApp messages in the same inbox as your other social and messaging networks.
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Speed up responses
Automate repetetive tasks to free up your team for more thoughtful work. Prioritize and sort messages based on specific keywords, phrases and more.
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Improve team collaboration
Add organization tools to make responding and managing messages more efficient. Assign tasks, prevent redundancies, start conversations, approve content and more—as a team.
Create genuine connections at scale
While customers expect fast responses, 61% also expect more personalized experiences. Get the information you need to deliver meaningful interactions across WhatsApp and other messaging channels.
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Tailor your responses with helpful context
Send proactive messages and personalize responses using conversation visibility across social, CRM and helpdesk tools.
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Recommend products and services
Add a personal touch to the customer journey by making suggestions based on their previous chat and order history.
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Find opportunities to improve your care
Evaluate the quality of your responses and make strategic adjustments using pre-built WhatsApp analytics reports.
Partnerships & Integrations across leading platforms
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Sprout is a leading social media management platform that provides world-class engagement, publishing, analytics and collaboration tools for teams of all sizes.