Transform your business with Sprout Social and Salesforce
Sprout Social is Salesforce’s preferred social media management solution. This global partnership creates one centralized location for Salesforce customers to gain a full 360-degree customer view, deliver world-class social customer care and turn social data into critical insights.
Request a DemoSprout is trusted by 30,000+ world-class brands and organizations of all sizes
As a Sprout Social and Salesforce customer, it is incredibly exciting to see these two industry leaders expand their partnership and launch even deeper product integrations. Both solutions are integral to ensuring we are able to create meaningful and personalized touch points throughout the customer journey. With a more connected suite of products, we look forward to increasing the impact of our initiatives and implementing new, efficient workflows across the organization.
Kristin Johnson, digital campaign supervisor, Gordon Food Service
Sprout + Salesforce Integrations
Streamline social with Sprout & Salesforce integrations
With our out-of-the-box integrations, Sprout enables Salesforce customers to:
- Better connect with your audiences
- Streamline publishing and care workflows
- Deliver excellent social customer care
- Turn social data into meaningful insights—all at scale
Our partnership is just getting started
To easily build a single view of the customer, Sprout integrates with Salesforce solutions integral to your business including Service Cloud, Tableau, Marketing Cloud, Slack and Sales Cloud.
Efficiently handle all of your cases, maintain your Service Cloud data integrity and empower your agents to engage with customers in their channel of choice with the right context.
Customize your social data in an omni-channel view to pull business insights and performance from a single source of truth.
Marketing Cloud
Surface social insights along with your other metrics to easily share performance data across your organization.
Slack
Centralize your workflows and get real-time updates through Slack notifications for approvals and tasks.
Sales Cloud
Send qualified leads to your sales team and create new contacts in connection with your social channels.
Trusted partnerships & integrations across leading platforms
Sprout builds and maintains strong network partnerships and integrations to help you unify your customer touch points and keep pace with changes in the social landscape.
A powerful, fully integrated platform for social media management
Engagement
Deliver relationship-building service
- Quickly act to resolve customer issues with easy case handoffs from your social team.
- Gain additional context as you engage with contacts and leads with access to social messages and conversation history.
- Unify all networks and profiles into a single stream to monitor incoming messages and provide quick responses.
Analytics
Drive strategic decision-making
- Analytics for Instagram, Twitter, Facebook, LinkedIn, YouTube and Pinterest.
- Compare your social performance to your competitors' to find new opportunities.
- Directly tie social efforts to business results with automated, presentation-ready reports.
Publishing
Reach your audience
- Schedule posts for Instagram, Twitter, Facebook, LinkedIn, YouTube and Pinterest.
- Organize posts across profiles, networks and campaigns using a shared content calendar.
- Publish content at the times most likely to reach audiences with Optimal Send Times.
Listening
Uncover business-critical insights
- Track and analyze relevant conversations to understand sentiment and brand health.
- Keep your finger on the pulse of industry trends and identify brand advocates.
- Revamp marketing, customer care, product development and more using listening data.
Employee Advocacy
Extend your social reach
- Empower employees to amplify brand messaging across their own social networks.
- Share lead-generating content to drive revenue without straining your ad budget.
- Reduce risk by providing pre-approved, on-brand message ideas.
Customers have ranked Sprout the enterprise leader every quarter since 2018
Request a personalized demo
We look forward to showing you how our platform’s powerful data, flexible tools and intuitive user experience can help you connect with your audience at scale and gather critical insights that move your business forward.
Schedule a demo to:
- Have a brief conversation to assess what Sprout can do to help your social strategy
- Get a live product tour with insight into how to get the most benefit from Sprout
- Discuss social KPIs to determine the best path forward for your brand
- See the power of our tools firsthand with no commitment required