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Engage Your Customers [Webinar]

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Session time: 1 hour

If you haven’t already, it’s time to put customers at the center of your social strategy. Center their stories and needs to develop deeper, longer-lasting relationships—and a continual competitive edge.

Learn from today’s customer champions how you can use social to proactively manage your customer community, deliver stronger customer service, inform business decisions and create meaningful and engaging content.

Presenters

Brooke Sellas

Founder & CEO B Squared Media

@BrookeSellas

Evan Hamilton

Director of Community Reddit

@evanhamilton

Jonathan Zuluaga

Social Media Strategist Sprout Social

Jonathan Zuluaga is a Community Strategist at Sprout Social. From working as a social media strategist working at agencies like Havas to being in-house at Great Wolf Resorts, his background has given him the chance to understand clients and brands from both sides of the business. A passionate strategist and connector during the day and a creative in his off time, Jonathan spends his free time as a photographer, making cocktails and studying his obsession with minimalism.

Kevin Saghy

Head of Audience Engagement Ohio State University

@CredibleKev