Ronnie Gomez

Ronnie Gomez is a Content Strategist at Sprout Social where she writes to help social professionals learn and grow at every stage of their careers. When she's not writing, she's reading or looking for Chicago's next best place to get a vanilla oat milk latte.

Categories
- Customer Care
- Social Media Strategy
Customer service chatbots: How to create and use them for social media
Published on March 15, 2023 Reading time 9 minutes
Categories
- Social Media Trends
- Video
30 YouTube statistics to power your marketing strategy in 2023
Published on February 28, 2023 Reading time 9 minutes
Categories
- Social Media Strategy
- Team Collaboration
Social media for strategic communications: 4 ways to strengthen your brand narrative
Published on February 23, 2023 Reading time 5 minutes
Categories
- Marketing Disciplines
- Social Media Strategy
Organic vs. paid social media: A hybrid strategy that works
Published on February 23, 2023 Reading time 12 minutes
Categories
- Leadership
- Social Media Strategy
What marketers need to know about managing social media through an economic downturn
Published on February 16, 2023 Reading time 7 minutes
Categories
- Employee Advocacy
- Social Media Strategy
4 social advocacy examples that prove authenticity pays off
Published on February 14, 2023 Reading time 5 minutes
Categories
- Leveling Up
- Marketing Disciplines
How the best omnichannel strategies combine sales, service and marketing
Published on February 8, 2023 Reading time 9 minutes
Categories
- Leveling Up
- Marketing Disciplines
The 42 best marketing resources we recommend in 2023
Published on January 30, 2023 Reading time 13 minutes
Categories
- Social Media Engagement
- Social Media Strategy
What is social media management? Everything you need to know
Published on January 23, 2023 Reading time 10 minutes
Categories
- Agency
- Social Media Strategy
Strengthen agency-client relationships with social approval workflows
Published on January 18, 2023 Reading time 5 minutes
Categories
- Social Media Analytics
- Social Media Engagement
Social media benchmarks by industry in 2023
Published on January 10, 2023 Reading time 7 minutes
Categories
- Social Media Strategy
- Social Media Trends
11 social media trends you need to know in 2023
Published on January 9, 2023 Reading time 9 minutes
Categories
- Customer Care
- Review Management
How 3 top brands provide social media customer service and support
Published on December 14, 2022 Reading time 9 minutes
Categories
- Social Media Strategy
- Social Media Trends
What’s next? Expert predictions on the future of social media for 2023
Published on December 12, 2022 Reading time 8 minutes
Categories
- Marketing Disciplines
7 inspiring examples of corporate social responsibility
Published on November 29, 2022 Reading time 7 minutes
Categories
- Marketing Disciplines
- Social Media Strategy
Digital marketing: Best practices and strategies for your brand
Published on November 14, 2022 Reading time 9 minutes
Categories
- Marketing Disciplines
- Social Media Strategy
Brand messaging: How to create a framework
Published on November 9, 2022 Reading time 7 minutes
Categories
- Social Media Content
- Social Media Engagement
Social media memes: The best of 2022
Published on October 31, 2022 Reading time 8 minutes
Categories
- Leveling Up
Brand awareness: What it is and strategies to improve it
Published on October 25, 2022 Reading time 12 minutes
Categories
- Customer Care
- Social Media Strategy
Twitter for customer service: 7 pro tips and examples
Published on October 19, 2022 Reading time 7 minutes
Categories
- Social Media Content
- Social Media Engagement
Digital easter eggs: The brand marketing tactic you need to know
Published on September 15, 2022 Reading time 5 minutes

Customer service chatbots: How to create and use them for social media

30 YouTube statistics to power your marketing strategy in 2023

Social media for strategic communications: 4 ways to strengthen your brand narrative

Organic vs. paid social media: A hybrid strategy that works

What marketers need to know about managing social media through an economic downturn

4 social advocacy examples that prove authenticity pays off

How the best omnichannel strategies combine sales, service and marketing

The 42 best marketing resources we recommend in 2023

What is social media management? Everything you need to know

Strengthen agency-client relationships with social approval workflows

Social media benchmarks by industry in 2023

11 social media trends you need to know in 2023

How 3 top brands provide social media customer service and support

What’s next? Expert predictions on the future of social media for 2023

7 inspiring examples of corporate social responsibility

Digital marketing: Best practices and strategies for your brand

Brand messaging: How to create a framework

Social media memes: The best of 2022

Brand awareness: What it is and strategies to improve it

Twitter for customer service: 7 pro tips and examples

Digital easter eggs: The brand marketing tactic you need to know

Build and grow stronger relationships on social